Non-Discrimination Notice
We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. DLO does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Diagnostic Laboratory of Oklahoma (DLO)/Quest Diagnostics:
- Provides language services free of charge to people whose primary language is not English, such as:
- Qualified interpreters
- Provides aids and services free of charge to people with disabilities to communicate effectively with us, such as:
- Auxiliary aids and services
- Written information in other formats (audio, accessible electronic formats, other formats)
If you need these services, contact 844-698-1022 or ask at a DLO patient service center.
If you believe that DLO has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
DLO/Quest Diagnostics
Civil Rights Coordinator 1201 S. Collegeville Road Collegeville, PA 19426
(800) 420-7225
PatientAdvocacy@QuestDiagnostics.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Quest Diagnostics Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
(800)368-1019, (800) 537-7697 (TDD)
Language Assistance Services
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1.844.698.1022.
ATENCIÓN: si habla Español (Spanish), tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1.844.698.1022.
注意：如果您使用繁體中文(Chinese), 您可以免費獲得語言援助服務。請致電1.844.698.1022。
ATTENTION : Si vous parlez Français(French), des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1.844.698.1022.
ATANSYON: Si w pale Kreyòl Ayisyen(French Creole), gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1.844.698.1022.
PAUNAWA: Kung nagsasalita ka ng Tagalog(Tagalog), maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1.844.698.1022.
CHÚ Ý: Nếu bạn nói Tiếng Việt(Vietnamese), có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1.844.698.1022.
주의: 한국어(Korean)를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1.844.698.1022 번으로 전화해 주십시오.
ACHTUNG: Wenn Sie Deutsch(German) sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1.844.698.1022.
ملحوظة: إذا كنت تتحدث اذكر
(Arabic) اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1.844.698.1022.
ВНИМАНИЕ: Если Bы говорите на русском(Russian) языке, то Baм доступны бесплатные услуги перевода. Звоните 1.844.698.1022.
ATTENZIONE: In caso la lingua parlata sia l'Italiano(Italian), sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1.844.698.1022.
ATENÇÃO: Se fala Português(Portuguese), encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1.844.698.1022.
ध्यान दें: यदि आप हिंदी(Hindi) बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1.844.698.1022 पर कॉल करें।
UWAGA: Jeżeli mówisz po Polsku(Polish), możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1.844.698.1022.
注意事項：日本語(Japanese)を話される場合、無料の言語支援をご利用いただけます。1.844.698.1022 まで、お電話にてご連絡ください。
Effective: January 1, 2021
CLIA