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Who do I call if I have billing questions or if I need to update my insurance?

Who do I call if I have billing questions or if I need to update my insurance?

If you received a bill and need to update your insurance, you can do so online through our affiliation with Quest Diagnostics. All you need is a copy of your current bill.

Insurance updates or questions about your bill can be directed to our billing department at 1-888-241-7742.

 

Patient Bill Pay

Ways to Pay Your Bill

  • Online (This link will take you to a Quest Diagnostic online payment portal where you can pay both Quest AND DLO lab invoices)
  • By mail
  • By phone at 1.888.241.7742 

Updating Insurance

  • To pay a DLO or Quest bill and/or update your insurance, click here. *Note: You will need the bill number, patient's date of birth, and the patient's zip code.

By clicking the links to pay your bill or update your insurance, you will be redirected to the Quest Billing website. This website uses cookies for improvement of quality and user experience. By continuing to this site, you confirm your awareness and acceptance of our use of cookies. For more information or to opt out of the use of cookies, see Quest's Cookies Notice.

 

Billing Questions

Do you have a question regarding a DLO bill or invoice? Call 1-888-241-7742 (option 1 for English/2 for Spanish, then option 5) and speak to a billing specialist today. You may also email the billing department by clicking the button below:

Email Billing Customer Service

 

Frequently Asked Billing Questions